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H. E. L. P
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Careers.

   

We currently have openings for individuals who would like to join us as Roadside Assistance Service Technicians.

What is a Roadside Assistance Service Technician?

We have contracted with major motor clubs, insurance agencies and car dealerships (our clients) to provide roadside assistance, in case of a breakdown, to their customers. 

When a motorist needs assistance due to the keys being locked in the car (Lock-out), a Dead Battery (Jump start), Runs out of gas (Fuel Delivery) or has a  Flat (Tire Change),  they contact our clients who in turn call us to provide assistance. You, as our Contractor, will be dispatched to the breakdown location to provide the needed help. You are not required to nor will you perform any repair work.  

How does it work: 

  • All Roadside Assistance Service Technicians are assigned a “territory” within the greater Atlanta area and its suburbs. You will report to the “spot” assigned to you within your territory and await calls from our dispatcher.

  • You will receive a call or text message on your cell phone from one of our dispatchers who will provide you with specific information regarding the location, cause of the breakdown, and vehicle information (make, color etc.)

  • You will drive to that location within the estimated travel time (ETA) provided to the motorist, usually 30 minutes, and provide all necessary assistance. 

  • You will ensure all necessary paperwork is completed accurately and call the dispatcher to report the status of the assistance provided. 

  • You will return to your assigned spot within your territory and await further calls.

Compensation, Hours and Benefits:

You will be hired as a 1099 contract employee. This means we will not withhold any taxes from your salary. Federal, State and Local taxes are your responsibility. This also means we will not be able to provide you medical benefits at this time.

Compensation is based on the following:

  • $25 a week towards the cost of fuel used by your vehicle. 

  • $10 for every service per call. Note: a call may comprise multiple services. Example: you are called for a fuel delivery, the car may need a jump start as well, this counts as 2 services and in this example you will be paid $20.00 (service X 2 = $20.00)  Industry average is 6 – 10 calls a day 

  • $6 for every call if the motorist has left the location when you arrive 

  • You will not be paid, unless you respond to an assistance call

  • Annual contract renewal bonuses after one year of satisfactory service with us.

  • You will be required to work an 9 hour shift, 5 days a week. 

  • Shifts may include days, nights and weekends. (6AM – 3PM, 2PM – 11PM, 10PM – 7AM) 

  • You will be provided with all necessary equipment. 

  • You will be provided with company uniforms.

We expect the following from you:

  • A clean and professional appearance 

  • A polite, courteous and friendly demeanor

  • Ability to work independently

  • Automotive knowledge as pertains to Tire changes, Jump Starts, Lockouts & Fuel deliveries

  • A valid driver’s license

  • Clean Driving Record (3 year MVR)  

  • A vehicle, no older than 10 yrs. 

  • Valid insurance 

  • High school diploma

  • Able to lift in excess of 70lbs (For tire changes)

  • A Global Positioning System (desirable but not required)

  • Cellular phone with text messaging capability

  • Have not been convicted of a felony

  • As terms of your continuing association with us you will be subject to random drug testing. If you have an alcohol or drug addiction, please do not respond to this posting.

If the above is acceptable to you please email us with the following at your earliest convenience to Human.resource@help-roadsideassistance.com   

  • A resume listing all of your complete employment history 

  • Your acceptance of the above terms and conditions.

  • References. This should include the name and telephone number of your previous/current employer and supervisor name.

  • Reason for leaving previous employment if not currently working.

  • Accurate description of your vehicle. (Color, Year, Make and Model. Damage if any etc.)

 

  

Highway Emergency Local Patrol is a Georgia State registered corporation. All rights reserved